Dear Valued Customer,
I’m sure you’re across all the news and concerns around the Coronavirus (Covid-19) pandemic that’s facing us. At EX Engineering the health and wellbeing of the EX Engineering community is our highest priority and we have taken a very proactive approach to the situation.
EX Engineering’s Precautionary Measures
Protecting the health and safety of our team, clients and visitors (as well as their families and friends), is our utmost priority.
We are communicating with staff constantly and implementing all current government and health guidelines.
We’ve undertaken several initiatives to mitigate health risks and minimise the impact on everyone associated with EX Engineering, including stopping all non-critical travel cancelling attendance at large events and using appropriate social distancing measures. Some of our staff will also be working remotely when appropriate.
These measures have been implemented to support the well-being of our people, ensure continued reliable service to customers and to reduce community transmission of COVID-19. These measures are being continuously reviewed we will keep you updated with any changes.
Under these circumstances, we are still focused (as always) on the success of your business. We will continue to work with you to ensure continuation of the supply of compliant equipment and to maintain the trust you have placed in us.
We hold a significant amount of stock here in Perth and we have our onsite certified workshop to customise equipment locally.
We have reviewed and where possible increased stock levels of our most popular product lines to compensate for any supply chain delays and supplier shortages.
All these factors have helped us avoid many issues faced by others and more importantly, to continue serving you at our usual standard.
If you have any concerns or need to discuss your particular requirements, please do not hesitate to contact me. On the positive side, this may be a chance to build trust, adapt and be creative in how we communicate and operate.
We would like to take this opportunity to thank you for your understanding and ongoing support.
Managing Director [email protected]